Legal

0141 280 8188

Calls will be recorded for security, monitoring and training purposes.

helpdesk@pegasuscare.co.uk

1. Who We Are

1.1 “Pegasus Healthcare” and “Pegasus Healthcare Solutions” are trading names of Pegasus Healthcare Solutions Limited, a company registered in Scotland with Company Number SC707859 and having its registered office at 145 St Vincent Street, Glasgow, G2 5JF (referred to in these Legal Notices as “PHSL” or “we” or “us” or “our”).

1.2 PHSL is registered with (registration number …..) and regulated by the Care Inspectorate, Compass House, 11 Riverside Drive, Dundee DD1 4NY; telephone: 0345 600 9527; email: enquiries@careinspectorate.gov.scot

1.3 PHSL is an Employment Business, engaged in recruiting and supplying temporary healthcare staff to its clients.

2. Data Protection

2.1 PHSL will be a “controller” of any personal information that you provide to us. Our Privacy Policies explain how we use your personal information.

2.2 PHSL is registered with (registration number ZB270379) the Information Commissioner’s Office – Scotland, Queen Elizabeth House, Sibbald Walk, Edinburgh EH8 8FT; telephone: 0303 123 1115; email: scotland@ico.org.uk

2.3 The Data Protection Officer within PHSL is Simon Shinwell, Director.

3. Privacy Policy – Candidate Data

3.1 PHSL collects information about you (and, where appropriate, your organisation) when you first make contact with us and when you provide information voluntarily or in response to an enquiry from us. We may hold some or all of the following in our files, in our management system, and/or on our client and contact databases: your name, address, date of birth, contact telephone number(s), email address(es), qualifications (if relevant), current CV, references from former employers, passport or birth certificate, work permit (if applicable), PVG details, your tax reference number, your national insurance number, next of kin/emergency contact, and your bank account details; this list is intended for your information and guidance but is not necessarily exhaustive as we may also obtain, hold or ingather additional personal information, which we may deem necessary or helpful in relation to maintaining our business relationship with you.

3.2 Your personal data held by PHSL will be dealt with in a confidential manner and will not be disclosed other than where necessary or reasonable from time to time in the furtherance of our business relationship or where required by law or by a regulator such as the Care Inspectorate, NMC, or SSSC. PHSL fully abides by the data protection principles under the General Data Protection Regulation and your personal data will not otherwise be disclosed to third parties without your prior consent. You may apply to PHSL at any time for details of your personal data and may request corrections or alterations as appropriate.

3.3 We may process your personal data in pursuit of our legitimate business interests to manage our relationship with you, to promote our services to our clients, to communicate with you, and for all related purposes. You do have the right to object to our processing your personal data in these ways but must do so in writing addressed to PHSL at its registered office. If we accept your objection, this will or may prevent our being able to maintain a business relationship with you.

4. Privacy Policy – Client Data

The following procedures will apply upon PHSL accepting a new client and establishing a service account:

contact details will be entered onto the PHSL client databases and will include all relevant information including, in particular, the legal name of the client, its registered/main office address, landline and emergency contact mobile numbers, email address(es), and principal contacts;
an account details database will be established to maintain and monitor the account including relevant documents, invoice details, records of temporary staff supplied, and timesheets; and
physical documents will be held in a locked cabinet; digital records will be password protected; personal information relating to an end user will be shared with PHSL staff only to the extent necessary to permit that staff member to carry out his/her task and responsibilities.

5. Privacy Policy - General

5.1 Data protection should be regarded as a serious matter worthy of your care and attention. Please do consider how you store or use the data of others and respect their right to privacy.

5.2 PHSL seeks to resolve directly any concerns or complaints surrounding how we manage and utilise personal data but, if we are unable to reach agreement, you have the right to lodge a complaint with the Office of the Information Commissioner, whose contact details appear in paragraph 2.2.

5.3 Changes to our Privacy Policies may be made from time to time and will be updated on this website.

5.4 If you wish a paper copy of our Privacy Policies, you should apply in writing to PHSL at its registered office.

5.5 These Privacy Policies were last updated on 18 December 2021.

6. Copyright

The copyright in all original material and images in this website is owned by PHSL. Material may be downloaded for personal use only but may not be altered in any circumstances. Should you wish to reproduce, copy or transmit any such material, you must seek our prior written permission.

7. Disclaimer

7.1 This website is intended to be both helpful and informative. It was drafted with care and PHSL takes reasonable precautions to ensure that its content and material are accurate and up to date. PHSL does not, however, warrant its accuracy, currency or applicability in relation to specific individuals, circumstances or situations and it should not be relied upon – where appropriate or deemed necessary, independent legal or professional advice should be taken.

7.2 Nothing within this website constitutes, or should be deemed to constitute, a contract or part of a contract and PHSL accepts no liability whatsoever, and howsoever arising, from anyone relying on, acting upon, or failing to act upon, any content within this website.

7.3 Downloading material from within this website is at the sole risk of the user, whose responsibility it is to ensure the absence of viruses or similar malware.

8. Cookies

8.1 PHSL may use operational cookies to help us to provide a better and more professional service e.g.

to recognise you when you visit our website
to identify immediately if we already have a business relationship with you
to allow for interaction on our Candidate App
to identify our services in which you may have an interest
to keep track of your preferences and
to improve security and help prevent fraud

8.2 Settings on your browser can advise how to decline, disable or remove unwanted cookies.

9. Further Advice

For advice or clarification in relation to these Legal Notices, please contact Simon Shinwell, Director, PHSL, by email at simon.shinwell@pegasuscare.co.uk or by telephone on 0141 280 8188.